Frequently Asked Questions

No hidden fees. Our small service margin is built into the displayed exchange rate — the same way every honest exchange operates. The amount shown in the "you receive" field is what your wallet receives, minus only the standard outgoing network fee charged by the destination blockchain. No separate commission line appears, and no deduction materializes after the fact.

We lock the rate for 30 minutes from order creation to protect you from market volatility while your crypto is in transit and waiting for on-chain confirmations. If your deposit confirms within the 30-minute window, you receive exactly the rate shown at order creation. If the timer expires before your deposit confirms, the swap executes at the then-current market rate. Starting your transfer promptly after creating the order keeps you inside the lock window.

The minimum order size is the equivalent of $100 USD in any asset. The maximum is $282,100 USD equivalent per order. These limits are the same for all users globally with no tiers and no verification that unlocks higher limits. The exact amounts in your chosen coin are displayed in the widget before you confirm.

There is no account on Cryptos Changes. No email, no password, no registration of any kind — ever. Open the exchange widget, choose your send and receive assets, enter your destination wallet address and initiate the swap. The entire setup takes under two minutes. Nothing is stored about you as an individual once your session ends.

Correct. No government ID, passport, selfie, proof of address or source-of-funds declaration is ever requested — at any stage, for any amount. Our automated risk controls run before an order is accepted, not after your funds are already inside the system. Once an order is confirmed, it completes automatically to your wallet. No document request ever appears mid-swap, no hold activates after deposit.

All 60+ supported assets are available without identity verification. This includes Bitcoin (BTC), Ethereum (ETH), Monero (XMR), XRP, USDT across seven networks (ERC20, TRC20, BEP20, Arbitrum, Polygon, Solana, TON), USDC across six networks, BNB, Solana (SOL), Cardano (ADA), Dogecoin (DOGE), Toncoin (TON), Litecoin (LTC), DASH, Zcash (ZEC), Arbitrum (ARB), Polygon (POL), Bitcoin Cash (BCH), PEPE, TRON (TRX), DAI and more. See the full list in the exchange widget.

Yes, and we actively support it. Tor exit node and VPN traffic is treated exactly the same as direct connections — no CAPTCHAs, no rate limits, no extra friction of any kind. Using Tor or a VPN also keeps your IP address out of our server logs entirely, adding a network-level layer of anonymity on top of our application-level privacy architecture.

Speed depends on your source blockchain. Bitcoin swaps typically complete in 15 to 25 minutes including on-chain confirmation time. Tron, Solana and TON-based swaps are often done in under five minutes. Once your deposit confirms, our engine fires the outgoing payment immediately with no human review step in between.

1. Select your send asset and receive asset from the widget at the live best rate. 2. Enter the wallet address where you want to receive funds. 3. Our engine generates a unique one-time deposit address for your order and locks your rate for 30 minutes. 4. Send your crypto from any wallet to that deposit address. 5. Once confirmed on-chain, the swap executes automatically and funds are delivered to your destination wallet. No human review occurs at any step.

If the deposited amount falls below the minimum threshold shown on your order page, the automated engine will not trigger the swap. Contact support@cryptoschanges.com immediately with your Order ID and transaction hash. Always check the minimum amount shown on the order page before sending.

Only the mechanical data required to route your swap: the one-time deposit address, your destination wallet address, the asset pair, the amount and an order timestamp. This data lives in a temporary PHP session. Once your browser session ends, the link between this metadata and your device is permanently severed. No persistent user database exists, no transaction history is maintained, no record linking multiple swaps to a single person is ever created.

Bitcoin is fully transparent — every transaction is permanently visible and traceable on a public ledger. Chain analysis tools can reconstruct the history of any UTXO across years of activity. Monero's protocol is architecturally different: Ring Confidential Transactions obscure amounts, stealth addresses hide recipients and Ring Signatures make senders cryptographically unlinkable. Converting BTC to XMR on Cryptos Changes severs the traceable chain entirely, with no registration required and at a live market rate.

Yes. Stablecoin to Monero is one of the most frequently used routes on Cryptos Changes. USDT is supported on seven networks: ERC20, TRC20, BEP20, Arbitrum, Polygon, Solana and TON. USDC works on ERC20, BEP20, Solana, Arbitrum, Polygon and Base. Pick the network your stablecoins are already on, enter your Monero address and complete the swap at a live rate with zero verification. TRC20 USDT typically carries the lowest deposit fees.

No. We do not provide wallets, do not maintain user balances and do not hold private keys on behalf of users. Your crypto is held at a one-time deposit address only for the brief period required to confirm the transaction on-chain. Funds then move directly from our routing infrastructure to your specified destination address. No intermediate account balance exists and no custodial risk is introduced at any point.

First, use a block explorer to confirm your transaction is fully confirmed on-chain with the required number of confirmations — not just broadcast. Also verify you sent to the correct deposit address for your specific order. If your transaction is confirmed and more than 30 minutes have passed, email support@cryptoschanges.com with your Order ID (ORD-XXXXXXXX format) and your transaction hash. Our team resolves stuck orders quickly.

Sending an asset that differs from your order is a critical error the automated engine cannot process alone. Contact support immediately at support@cryptoschanges.com with your Order ID, the transaction hash and a full description of what was sent. We will attempt recovery on a best-effort basis — the sooner you report it, the better the outcome.